Privacy Policy — Thomas Rainsford Ltd
Last updated: 15 October 2025
1. Who We Are
Thomas Rainsford Ltd (“we”, “us”, “our”) is a company registered in England & Wales, providing art and framing consultancy services.
Registered office: 8 Arundel Mews, Brighton BN2 1GG
Email: info@thomasrainsford.com
We are the data controller for the personal information we collect and process.
2. What Information We Collect
We may collect and process the following information:
Name, email address, phone number and postal address
Business or organisation details (where applicable)
Billing and payment information for services provided
Correspondence via email or forms on our website
Information relating to artworks or projects for which you seek advice
We do not collect special category data (such as health or sensitive personal details) unless required and consented to for a specific purpose.
3. How We Use Your Information
We use personal information to:
Provide and manage our consultancy services
Communicate about quotes, projects and appointments
Issue invoices and manage payments
Comply with legal and accounting obligations
Send occasional updates or marketing emails (if you have consented)
We will only use your data where there is a lawful basis to do so: to perform a contract, comply with a legal obligation, or pursue our legitimate business interests.
4. How We Store and Protect Your Data
Your information is stored securely on encrypted devices and cloud systems with restricted access.
We retain project records for a minimum of six years to meet tax and accounting requirements.
After that period, information is securely deleted or anonymised.
5. Sharing Your Data
We may share limited information with trusted partners where necessary to deliver services — for example:
Framers or art handlers involved in a project
Accountants or payment providers for financial records
Legal or regulatory authorities where required by law
We never sell or rent personal data to third parties.
6. Cookies and Website Analytics
Our website (thomasrainsford.com) uses essential cookies to function and may use basic analytics tools to understand visitor traffic.
These tools collect anonymous information such as browser type and pages visited.
You can adjust your browser settings to refuse cookies at any time.
7. Your Rights
Under UK GDPR you have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request erasure of your data (where no legal reason requires retention)
Object to or restrict processing
Withdraw consent to marketing communications at any time
To exercise these rights, email studio@thomasrainsford.com.
We will respond within 30 days.
8. Third-Party Links
Our website may contain links to other sites.
We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or business practice.
The latest version will always be posted on our website.
10. Contact Us
For questions about this policy or your data:
info@thomasrainsford.com
Thomas Rainsford Ltd, 8 Arundel Mews, Brighton BN2 1GG
If you believe your data has not been handled correctly, you may also lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.